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Spa Blowout

Spa Blowout
Reviews and Complaints

www.spablowout.com
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Stephen L Obr
Verified Customer

Ok

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The head guy made lots of promises on what the delivery guys could help with.

Due to no fault of the delivery guys they were not able to do what was promised.

Also he promises help with obtaining a electrician. That never happen.

Spa Blowout Reply:
Mr. Longtin thanks for letting us know. We always appreciate hearing from our customers so we can be proactive in instances like this. As we mentioned we will send you a few complimentary items for the issues and hope you can enjoy using you spa!
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Reason of review:
Fair pricing
John C Uga
Verified Customer | map-marker Albany, New York

Great experience

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We bought the swim spa from the spa hot tub show in Albany, NY. Still can't believe we actually did it.

We went to the show just to look. The deal we came across at the show made it hard to say no. We ended up paying close to 15k less than the quote we got at the pool store down the street!

The guy that helped us at the show (his name is Drew I think), was very patient and professional. He even helped us measure our property and plan where to put it.

This was a big deal for us because we really had no idea what we were doing and how swim spas work. We just knew we wanted to swim, and our neighborhood pool is WAY too crowded. Plus our swim spa is heated! We didn't know you can heat them and use them year round.

That was the deal maker for us. Plus, Drew was really helpful, plus they gave us some extra discounts to hep us out... DONE DEAL!!!

THANK YOU SPA BLOWOUT!!! Clapping

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Pros:
  • I liked
Reason of review:
Fair pricing
Brenda Isb
Verified Customer

Love my new hot tub

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I got a great deal on a new hot in at the show last weekend.I liked that there was a huge selection to pick from.

I bought it on Saturday and they delivered it Monday.Mike and the delivery team were very nice and put the hot tub on edge to get it around the side of the house and then put it on my deck.

The lights and fountains look great at night.

Overall great experience and I would recommend them to anyone that has been wanting a new hot tub!

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Anonymous

Formally pissed but happy now! Lydia Posey

Spa Blowout - Formally pissed but happy now! Lydia Posey

Ok I had one bad review at first on here we ran into a few hick cups but they were fixed Mr Green with spa blowout helped us hot tub works great now couldn’t be happier with it, the only complaint I have is their answering service girl need to inform customers that they close at 5 and weekends instead of they will get back with you shortly

Thank you

Lydia Posey

Spa Blowout Reply:
Ms. Posey thanks for the follow up. We are happy to hear that your dealer was able to get this resolved for you. Per our conversation with Spa Blowout, we can attest to the fact that initial issues are almost always related to improper wiring of the spa. We hope you enjoy your spa and encourage you to reach out them again if you have issues.
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Reason of review:
Good quality
Anonymous

Inferior product with a dishonest owner and sales practices.

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The shows are staffed by Spa Blowout Reps, which is a sister company of Barefoot Spas that travels the country and sells Barefoot Spas only, at weekend shows. I also used to work there and during the time that it was discovered that several tubs were believed to have been plumbed wrong.

They had a warehouse full of tubs and didn't know which ones were built incorrectly. The owner's solution was to sell them all, then eventually, they'll know which ones were defective. I've read a lot of reviews where only half the jets work, so they're easy to spot. However, it sounds like most of these customers complaints have been ignored.

You can also find the same bad reviews under Signature Productions. Hmmm, lots of companies to hide behind. The owner is a horrible man, interested in only his companies profits. I also witnessed sales reps pay, where it wasn't correct and he just paid them what they wanted to pay them.

He's dishonest, a liar and because of his pay practices, he often will not refund customer's deposits and he's unwilling to repair defective tubs, so he's a thief as well.

Spa Blowout which "sells" the product, also lost their BBB rating last year. STAY AWAY!

Spa Blowout Reply:
Since this poster is anonymous we can not verify that they truly were an employee of Spa Blowout. Regardless we are a separate entity of Barefoot Spa's and operate independently of them. We stand behind every spa we sell and try to put the customer first. If a spa we sell has an issue we fully expect to hold the manufacturer responsible for making sure they get it right, and not at the customers expense. We sell thousands of hot tubs across the country each year, and this review reads a lot like the local dealers who don't like our business model.
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Reason of review:
All the above! My loss is for lost wages.
Loss:
$5000
Anonymous

Ripped off worst company ever

When to Spa blowout at convention Center Erie PA on April 22nd bought hot tub 15 minutes before they closed on Sunday night at 5:45 p.m. tried canceling it Monday morning at 9 a.m. when they opened up because of all the bad reviews called right away and was told it was too late they said we would lose our $500 deposit for a restocking fee and we said that was okay instead they pushed the rest of the financing through so that we would be on the hook they said too late too bad

Spa Blowout Reply:
We are sorry to hear about your experience with us. We do ask that customers uphold their legally binding contracts upon signing for them. Per your terms and conditions if you were not willing to work with our delivery crew we must drop the spa on your property to move onto the next venue.
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Reason of review:
Return, Exchange or Cancellation Policy
4 comments
Guest

I called the attorney general said you have 24 hours to cancel they are not a brick-and-mortar you have every right to get out of it just wait and see how this turns out keep you posted

Damein Kue

Going through the same thing right now. Notify them via certified mail of your intent to cancel.

Do it within 3 business days of purchase. Notify the Federal Trade Commission then hire a lawyer.

By law you have 3 days to cancel via FTC buyers remorse law. Spa Blowout won't respect the law so you will have to sue.

Guest

Watch out Topeka Kansas Barefoot Spas is coming to you looking for suckers do not buy from this company I already did and made a big mistake look at the reviews hook and book then see you later

Guest

Received hot tub last night after we canceled it shoved it off in the driveway contents are missing hook and book stay away from this company

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Anonymous

Trying to run a scam on me.

Bought a barefoot spa from Spa Blowout. Gave total of 3900.00 deposit and financed balance with their proposed finance company.

Spa Blowout has so far kept the deposit, never built or delivered the tub, and never taken the balance from the finance company. I called them several times, each time with assurance they would resolve the issue. Purchase window closed, so no tub, no sale and now chasing the 3900 they stole. Credit Card company, Capital One, is amazing at standing behind their customers.

BUYER BEWARE! Customer Service representative only responds to Facebook Messenger and states her name is Whitney Lazenby. She seems, at least in my humble opinion, to take great joy in watching consumers getting duped by this company. It all seemed quite comical to her.

I research Barefoot Spas before buying, but I failed to research Spa Blowout.

So as it stands now, I'm in the waiting process that my State's Attorney General says I have to wait for a return of money before they can pursue a fraudulent conversion case. BUYER BEWARE!!!!!!

Spa Blowout Reply:
Thank you for reaching out to us. We are very sorry for the issues you had to deal with and strive to make every experience a positive one with all of our customers. We do admit that we were having some difficulties with our customer service prior to November and have been working hard to do better. If this issue is still outstanding we strongly encourage you to reopen dialogue with us as we would like to make sure every customer is treated fairly.
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Reason of review:
Order processing issue
2 comments
Guest

Sorry but the spas and walk-in tubs are ridiculously overpriced. It's pathetic the cost of these tubs and spas

Guest

STAY AWAY FROM BAREFOOT SPA AND SPA BLOWOUT! They are JUNK SPAS sold by a traveling gypsy show!

No service, no customer service, they WILL NOT cover any parts or labor when their JUNK breaks down. And it breaks down a lot!

Same man owns Barefoot Spa of Richmond VA as Spa Blowout of Utah! ITS ALL A BIG SCAM!!!

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Testimonial
Anonymous
Verified Customer

Pleasant Experience

Aria was our salesperson. She was a pleasant and friendly person to work with.

She wasn’t pushy but did show us options that would work for what we wanted and could afford.

The guys who delivered our spa were professional and friendly. Pleasant experience all the way around.

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Reason of review:
Good customer service